Frequently Asked Questions

What should I do when the call breaks down?

Try refreshing the session page to continue. This will not affect the payment since Telebond only charges for a session as a whole and not if you go in and out of calls.

Do I have to file my taxes for income I receive through Telebond?

In general, you do. We give you the necessary transaction notes and invoices to help you do so. Please see our Terms of Use.

Are there any additional costs?

Telebond itself does not charge any other fees. However, our payment system uses PayPal, which charges a transfer fee that varies across countries. The VAT on our fee calculated according to your country is added when applicable.

Which currencies do you support?

We support the euro, dollar, Hungarian forint and British pound. If you want us to support another currency please write to us at info@telebond.com.

What kind of information do you provide with the billing process?

You receive an invoice for the service fee paid to Telebond, and both you and your clients receive transaction notes whenever there is a payment or refund.

For all other inquiries, send us an e-mail at info@telebond.com and we will get back to you right away.